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SERVICES |
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Our
customer service team is comprised of individuals who strive
to make the customers experience the best it can be.
Omega offers the best service guarantees in the industry.
First of all we don’t use automated attendants to take
your phone call. We provide personal service from knowledgeable
people who can answer your questions in a matter of minutes,
not hours or days.
We
offer guaranteed response time of 4 hours on all service calls.
All of our technicians are factory trained by the manufacturer.
We provide loaner assistance and offer replacement guarantees
when needed.
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Don’t believe us, listen to what
some of our customers say. |
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“You have definitely shown us that your company
is equipped to handle our demanding needs. It’s refreshing
to see a company these days that shows the personal level of
service that your company provides.”
- Don Farr CFO Century Bank,
FSB |
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“I do not normally write letters of recommendation,
however, you have performed far and above what was expected”
- Lawrence Hankin, Hankin,
Perrson, Davis, McClenathen, & Darnell, P.A. |
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II will gladly recommend your company to anyone who
wants a good, reliable machine and fast, efficient, and friendly
service people. Thank you for being there when we needed you
and for still being there, just in case."
- Annette Watson-Administrator, Prew
Academy
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